Holiday Inn University Plaza-Bowling Green by IHG

Hotel was being renovated, but still functioned well. We stayed in a redone room, and it was clean and lovely. A great stop during a road trip! Pool was good as well!

The combination of construction noise we couldn’t sleep on the 26th around 3 PM. There’s no hot water in the morning in the 27th. There was also no coffee available in the complementary coffee pot and no one available to have them get some more.

The hotel is currently under renovation and our stay here during this time was not in any way enjoyable. The pool was closed during this time which was not reported or announced in any way before, the newly renovated room had multiple issues, mini fridge outlet not working, white/chalky water from the mini bar sink, multiple trips from housekeeping to get the correct bedding for pullout couch etc. was not an enjoyable/acceptable stay for us.

o

The property was nice and the staff were friendly. It was under construction so it was hard to get around and noisy at times.

Passable

This hotel is undergoing a major renovation and we were not informed until a few days prior to our visit. We were placed in newly renovated room which was very nice. Unfortunately, there was a waterline break in the hotel the morning we were planning to check out and the water was turned off withiut warning. I had already showered, but my husband had not. He had to go to another hotel to get cleaned up. While it was inconvenient, I would like to commend the staff for going above the call and dealing with the issue in an upfront and very courteous and competent manner. I would definitely stay here again once the renovation has been completed.

Was under construction when we arrived but looks like it will be very nice when finished. We did have a renovated room. It was nice. Tub was not replaced and it should have been. Otherwise very nice room.

Disappointing

Staff was okay. Had to argue to have undisclosed paid parking waived. Hotel was under construction and smelled like paint and drywall. Amenities were all closed, also not disclosed online ahead of time. Gym, while open, was at 89 degrees throughout the weekend despite being reported to staff for resolution. Room itself was nice. Location was good.

Undergoing renovations

Kendra the hostess at breakfast was FANTASTIC. Very polite, friendly got me my coffee lol Pool could have been open. But we understand. Hotel is getting a new fresh look

In our first room, the toilet didn’t flush. In our second room, the bathroom sink didn’t drain. We were charged $8 to park when the hotel is in the suburbs and under construction so there weren’t many cars. Crazy!

The hotel is going thru a total renovation with loud construction noise beginning at 8 am. They also tried to charge a parking fee at check out which was never disclosed prior to check in.

Friendly staff. Good breakfast.

Under construction- I understand updates

There was construction happening so the pool was closed but honestly we loved our experience here! Can’t wait to stay again when everything is completed.

Enjoyed our stay. They were remolding but we’re not in the way. Very nice place

We always stay there! Remodeling going on but, no problem! Our room was great! Staff are amazing!

expedia it does not mention it.