Quality Inn Black Mountain-Asheville East

Rooms are clean, nice staff, good location for area . This is a hotel maybe built in the 70’s but is well kept , good price. Rooms are not fully soundproof from outside noise.

Restaurants was close by attended. Miss Barbara was very helpful I didn’t like the ice machines were broken. The stoppers in the sink and bathtub had to take out to let the water out. It was stain on the spread.

Not Good

I would strongly suggest putting no-slip strips on bath floor and/or installing grab bars for elderly patrons' (like myself) safety. Would have liked it if the breakfast opened at 6am instead of seven am.

The property was older but in good condition.

Nothing

Ask for a room you want and which side. The room had a musty smell until we turned on the AC. Suggested they turn the AC on before guests arrive. Also the bathroom floor in the handicap room was like a skating rink.

It was good value

Humble older property, but rooms were solid, clean, newer furnishings, functioned well (4 in our party). Check in wasn't so great at 4:30 p.m. - no staff at desk, waited a bit before seeking help (could hear staff laughing and talking behind the scenes somewhere), and the employee that emerged to check us in was icy and irritable. Our 1-night stay was good enough, but housekeeping knocked on our doors at exactly 11 a.m. as we were rolling suitcases to cars to make sure we were checking out on time. Could have been a good value, but didn't feel like we were in good hands here and wouldn't choose it again.

Superb

Exceptional

The bed was so comfortable

The sink was slow draining. The shower was too hot and when you tried to adjust it by turning it towards the cold, the water just trickled out and it was still too hot! The floor was so dirty my feet were black and had to be washed from walking across it. The staff was nice. The breakfast was fine: waffles, frozen Jimmy Dean egg sausage, cheese croissants, cereal, toast, bagels.

Good

Rooms were comfortable and clean. We had everything we needed and location was great. The outside appearance needs to be updated at least some minor changes to enhance appearance and first impressions. Maybe even some planters/flowers or minor cosmetic changes.

Passable

What a convenient location! We had a hiccup when checking in Friday night, kept calm and Barb, I believe that was her name, got us into our room. There was plenty of options for breakfast.

Chair smelled like dog. Probably need to shampoo both the rug and the chair. Breakfast was good tho. And it was cheap. But I won't be back.

Bathroom had cockroaches, water damaged wall no exaust fan did not work. Refrigerator had a loud nose we had to run the ac / heater all night to created white noise , beds were comfortable, 8 out of10 for clean

The room was clean, love the lobby, basic breakfast needs, very kind staff! Great location we were just minutes from our Asheville amenities.