Hampton Inn Birmingham-Colonnade 280

Room seemed clean. Hallways needed vacuuming and trash cans across the property were all overflowing. Property showing some age, but nothing terrible.

The breakfast was great!

Syrups were out. Area was not clean or restocked. Coffee cups, lids & then the coffee itself were out. Bed was awful to sleep in. Thin & noisy. Not comfortable. Blanket & pillows had a damp feel to them. 2 washcloths for 3 people in the room. Hotel had a mildewy smell

When we arrived after 3pm only 1 of 2 of our rooms was ready. There were six ladies. We had an event at 6pm so we had to pile in one room to get ready.

I had problems with the TV remote and the ceiling started leaking from the heavy rain. I did notify them of the issues but never got a response.

Great breakfast! Very clean!

Front desk staff Ms Charlene was amazing and so helpful! Clean rooms and parking was amazing!

Didn’t get the room we reserved, coffee maker empty and had to ask for new coffee and didn’t have some breakfast items available.

Good

Rooms could’ve a been a little more cleaner

Clean room, friendly staff. Ample parking. Breakfast okay.

The ceiling has water damage over one of the beds. Not very reassuring. Otherwise the room was fine.

Everything was excellent. The room, the helpfulness of the staff and the cleanliness were perfect.

Superb

Exceptional

light next to one bed / clock did not work / sink in bathroom would not drain / kept call service number with no one answering it / tried to talk with maid who seemingly did speak english / the way that one shower door was fixed, you had to lean in to tirn shower on and got blasted with cold water.

Very good

Good

The bed was very comfortable, large room & bathroom. The reception staff were very professional & friendly. No coffee lids

It was conveniently located. The air in our room wasn’t working properly. It was on 75 when we checked in at 4:00. I moved it to 70 and the following morning at check out it was only to 73. It would turn on for 5-15 minutes and then be off for 10-15 minutes at a time. It being so hot and muggy in the room coupled with the air turning on and off so frequently led me and my wife to not get to sleep until after 3:00 am. The breakfast was lackluster, where Hampton Inn breakfasts used to be fantastic. When we told the staff that the air wasn’t working, there was no apology just an “okay, thanks.