SpringHill Suites Bentonville

Location and rooms, facilities clean Had to go out during storm and get quarters to do laundry because no change machine available, very scary and inconvenient. Returned to hotel soaked as I had to walk to other businesses to get quarters since frront desk had,none.

N/A

Only 1 elevator and no service elevator. Too many people trying to get an elevator and then the cleaning staff has their large cart. Very frustrating.

I couldn't have been happier with our stay. It started at the front desk. The person who checked us in was so friendly and helpful. The lobby is decorated nicely and modernly. Everything is clean and fresh. The room was spacious and perfect for us. Breakfast had so many choices. I really couldn't be happier - especially for the price. It's been a long time since I've been satisfied with a hotel stay.

Exceptional

The room was clean. Staff were friendly. Well stocked breakfast buffet.

Family was very happy with it. One of the front desk employees wasn't very nice was kind of rude.

One of the front desk employees wasn't very nice was kind of rude.

Jason was awesome helping us !!clean rooms

It was a good location for our trip.

Very good

Very clean, loved the room and the layout. Staffed was very professional, friendly and helpful.

Needs remodeling.

Superb

Spacious room Advertised hot breakfast, it wasn't hot and not very good

Clean room

Ok

Exceptional

Passable

Mixed stay over 4 nights. The hotel is hard to access if coming from the east. You have to either go past the hotel, make a u-turn and come in the main entrance, or sneak through the back of an abandoned Econolodge (or the back of a different property) to get in through the back. The breakfast was... disappointing, even for hotel breakfasts. For instance, the sausage was steamed, and therefore wet. One night, our toilet got clogged and the hotel had run out of plungers, so we were given a new room. The staff was helpful in making the switch, though. The pool had heated jets and was well stocked with towels. I probably wouldn't stay here again, but I don't think it was because of anything the hotel did wrong (other than a lackluster breakfast).