Holiday Inn Express & Suites Charlotte Arpt-Belmont by IHG

Nice clean room with a big comfy bed! Would def stay again

Great hotel, but we noticed the rooms are dated and did not feel perfectly clean.

The breakfast had several options, both hot and cold. The shower had great pressure.

Near food and attractions 👍clean and nice rooms

Very good

Great value for an overnight stay. Excellent variety at breakfast. Pleasant and courteous staff. Would definitely stay here again!

Cleanliness of common areas needs improvement

The hotel and grounds were very clean. Bed was extremely comfortable. The staff is where this hotel really shines. Everyone is so friendly and very helpful. Would definitely stay here again if we return to the area.

Exceptional

Overall we had a decent 2-night stay. We asked to be moved from the first room we were assigned (#117) as it had a weird layout with a dirty/stained chaise lounge in an alcove just as you came through the door. The bed was to the right of that area, kind of down a small hallway. The carpet in that area was stained. The second room we were assigned (floor #2) was fine (clean and no weird layout). It would have been nice to know we needed to use our room key/card to activate the elevator. The pool was closed (the water had been drained) so that was disappointing. The bed and pillows were comfortable and the a/c worked well. The free coffee and breakfast were your standard fare. The ice maker on the first floor was not working so we had to go to the third floor for ice. Everyone on the staff that we encountered was friendly.

The location The carpet in the room

Easy and clean place to stop, before or after a flight.

Overall great hotel for the price!

The washing machine only takes quarters and the hotel couldn’t make change. They said the workers kept taking the quarters. When you need to wash a quick load after getting back to the hotel at night it was frustrating.

Bad

Exceptional

I wasn’t feeling well so I only had a biscuit which was good. Decor and carpet was dull. Could use an update.

NA

Very good

Clean and friendly staff NA