Sonesta Bee Cave Austin Hill Country

Great room. Great rooftop bar. Great pool. Employees were very helpful and kind.

Great stay, good staff, good bar, would stay again

Clean room and friendly staff.

Staff at check in was wonderful. Easy access to shopping area. Great pool.

The staff was very helpful and friendly

Need to look at changing out the hallway carpet. Very worn

Excellent location and staff Took some time for hot water to come through in the bathroom and wallpaper was coming off.

Exceptional

Walking distance to the shopping center

Did not use More coffee in room

Pleasant

The location and surrounding venues were conveniently located within walking distance. Additionally walking around you felt safe and it was great to not have to use a car to go to a great restaurant or an art gallery. There are great places to eat morning and evening. Comfort was great! The air conditioning in the room and in the halls were working 100%. The bed and linens were great that I actually got a good night's sleep. Staff could have been friendlier. The only staffer that was energetic and friendly was the overnight desk manager when we were checking out at 5am. I could have given a single staff member a pass for not being friendly, I understand we have our bad days and not be 100%. But for a four night stay from morning to evening and walking through the lobby and halls, more staffers could have been friendlier. It gave me the impression that everyone working there received bad news. The shades on the lighting above the nightstand were "water stained". Wondering what type of moisture happened to make them look like that. Attention to detail would be helpful to catch these things. If most of the staff was friendly and catching easy things to fix in the room, I would have given high scores across the board to include being a great value.

The restaurant was a wonderful surprise - great staff, views, and food!

All good

Never had light room cleaning (trash, and towels) restaurant closed for breakfast. Not a great hotel~

All the staff at this hotel were incredibly nice. Property was well maintained and room was super clean. Had a great experience at this property.

Great location

Room was clean. Staff very friendly

We were there three days. Never saw the cleaning staff. Said they would do a daily light clean - never happened never got garbage, never gave us fresh towels, never gave us additional coffee cups. Don't like the shower, no where to set your foot when shaving legs.also, we arrived a few hours early and simply asked if a room might already be available. We were told we have to pay an extra $30 to go into a room before the stated checkin time. Just not customer oriented.

We had a great stay! The location is excellent.