Holiday Inn Express & Suites Houston East - Baytown by IHG

It was myself and granddaughters so we was scared with it being so close to our room. I have been staying at holiday inns for forty years This is the very first time I have ever seen a holiday inn at this level.

Breakfast was good . Rooms was good but some of furniture needs work draws stay open would not close

Rooms nasty an bathroom didn’t work

No

Checking in went smoothly and staff was helpful in directing us to area dining options. Even though the hotel was busy, our room was quiet and sleep was refreshing on comfortable beds. While enjoying a well stocked breakfast bar and fresh brewed coffee we were surprised that old time friends were also staying at this hotel so breakfast was a catchup time. The staff was very accommodating and expedited a delayed checkout . This Holiday Inn Express in Baytown was an excellent choice for us!

The location was great, the breakfast was amazing the food was fresh and hot. The room was very clean and comfortable as well as the staff was friendly. N/A

The room itself was decent and worked fine for a short stay, but there were a few issues. My wife noticed the hallway had a strong weed smell, which wasn’t ideal. There was also a beeping noise outside that went on through the night, and at one point it sounded like there was some street racing nearby. To be fair, we travel with a fan that helps drown out noise, so it didn’t completely ruin the stay, but it’s something other guests might struggle with. The breakfast was also pretty underwhelming compared to what we expected. Overall, it’s okay if you just need a place to sleep, but based on the rating, I expected a bit better—especially in terms of cleanliness and overall environment.

Exceptional

Bad

Bad

Bad

You had roaches

Superb

Have stayed in numerous Holiday Inn Express hotels and this was by far the worst. Desk clerk was nice. Everything else was terrible.

Poor

That the pool was closed on a hot 95 degree day

Location was surrounded by lots of places to eat in walking distance That the pool was closed on a hot 95 degree day

They gave us the wrong room. We had to stay in a king room instead of 2 queens. With 3 people.

Very good

Lovely breakfast options. Good was fresh and well organized. The lobby is GORGEOUS! Seems to have been renovated recently. Makes the hotel seem "new." However, the rooms are clearly not renovated. Hopefully this is in the works soon.