Element by Marriott Basalt - Aspen

Happy hpur and breakfast. They also let me store my ebikes in the storage room ( with my locks) -it was great not hauling them into the room. The staff was knowledgable aboubt the path to th Rio Grande bike trail too- nice place.

We did not like the hand held shower. It was very inconvenient. For the high price that we paid, we would have liked a regular shower. We did not like the fact that either at check in or at check out, the deposit amounts were not explained to us. Even when we asked explicitly at checkout, we were not told. We found out later while looking at the credit card statement. When the amounts are greater than $800, I think it is irresponsible that the hotel staff would not disclose it to us. When I called, the excuse given was the employee was a trainee. That was true, but there was also a senior employee at the desk. So there was no excuse for the information to be disclosed to us. Every other hotel on our trip told us clearly what the deposit amounts were. Overall, the hotel is not worth the exorbitant prices.

The property was well maintained with a great location and walking distance to grocery store and restaurants.

Great hotel

Very friendly staff and clean facility

Clean room, great breakfast and in a very good location

We wish they had told us about water filter station to refill our water bottles. We had to keep buying water. We would go back, but would not recommend parking there ( 50$ ) a night and they have some resort fees for bike rental which we didnot use. Will recommend however!

The room is clean. Good stylish building and room.

Bigger room with a nice view and very comfortable beds/sofa. There was a small kitchen in the room and a full size fridge, standing shower in the bathroom which itself was quite big, also new furniture. Breakfast had quite a things to pick from and hotel staff was very helpful. This hotel is in a town center close to highway 82. We enjoyed our stay.

Staff

Great new hotel, location, shops and dining. A must stay location!!!

Passable

The issues we had were as follows: No down pillows, mattress was too firm, toilet seat was loose. Safety issues: Back door from parking lot to stairwell was unlocked all the time, so anyone could walk into the hallway where rooms were, without going through the lobby, without a key! Major issue! use told front desk, twice. Also there was a man who pulled up in his pick up truck and walked in to eat breakfast, he was clearly not a guest and was just a local who was just stopping in for a free breakfast. His truck was parked outside the front door( not in a parking spot) while he ate and no one asked him if he was a guest. Then he got back in his truck and left. I said something to the staff but they did not seem to care. Overall, the room was decent and we had a nice stay but security is lacking!

The room was very clean and nice! Breakfast was excellent! The room darkening shades at the push of a button were fantastic! We would definitely stay here again!

Excellent

The location, convenience, cleanliness and staff are all a class act. The breakfast was okay

Exceptional

Superb

Like most motel or hotels they are next to busy highways, and if you get a room facing the highway you get noise. Lucky for us the air conditioning drowned out the traffic noise.

Pet friendly clean and delicious breakfast