Ramada by Wyndham Austin South

Moldy

Free parking. Excellent, free breakfast. Helpful and kind staff.

Good location for a visit to Barton Springs and McKinney Falls. However room was dirty and not enough towels were in our room when we arrived. We asked for another set and was told there were no more available at 5pm. We were guaranteed a set in the morning but then were told all not in rooms were being washed. Ridiculous!

It was alright

Easy booking ad easy checkin

No Wi-Fi for the entire stay. This caused a major disruption, as we had a scheduled work call that could not be taken. Cellular reception in the room was also extremely poor, Additionally, our children were very upset as they were unable to access their shows. In-room phone not working. Each time we had a question or needed assistance, we were forced to go downstairs to the front desk. Room was clearly not properly cleaned. There were visible stains on the counter, hair in the bathroom, dirt on the bathroom floor, and leftover items. This raised serious concerns about hygiene and housekeeping standards. Serious privacy concern. Our room was accessed to drop off the iron while we were not present, despite a Do Not Disturb sign being displayed on the door. This is unacceptable and concerning from both a safety and privacy standpoint. Air conditioning was ineffective. We had to set the AC to 64°F just to achieve minimal cooling in the room. No iron in the room. There was no iron available. We requested one and waited approximately 45 minutes, but it never arrived. Unprofessional front desk staff. The front desk agent was rude and unapologetic. She blamed housekeeping for the delay in delivering the iron and offered no assistance. she was sitting in the back on her phone and not professional.

Great location and friendly staff.

I didn’t like anything about this place, it was nasty and dirty. The tub was horrible, the room smelled like a dog had been living there, and they had big ass roaches.

The hotel was very nice. My room was clean. The staff was friendly. The only downside is my room didn't get cleaned one night.

Great location food shopping really close by good service great stay

Room was very clean

Place was horrible was stuck in elevator switched 3 rooms

Everything was fine. Friendly staff and great location.

Noisy air conditioner, tv never got replaced as discussed, door locks not properly working.

Clean room, friendly and helpful staff, very convenient to major highways.

Both rooms we were in smelled musty. Not enough towels for 4 of us. Pool had green algae in some areas and didn’t have pool towels. When we asked we were told they hadn’t been washed. Staff was friendly and tried their best, but hotel is just rundown. Owners need to do a better job at overall maintenance. Breakfast was a nice addition and restaurant next door was good.

Place was nice, friendly staff.

The first room they initially had me in the shower was not working and they don’t like to answer the phone when you wanna call down to the lobby they will have you call 4 to 5 times and till they answer the phone then when they switched me over to the second room. It was no phone in there for me to contact them anyway so I still have to go back-and-forth back-and-forth to try to get what I needed in my room. It was just a bs experience and they just don’t care for real. They just care about the money as long as you keep giving them money that’s all they care about they don’t care about how you stay was. They don’t care how clean rooms are they don’t care if anything works in here and it shouldn’t be like That. Also, I have my reservation from Wednesday to Saturday and Friday. My key wasn’t working if I’m staying till Saturday and I gave you the money for Wednesday to Saturday why would you do that to my key?

Overall it was a good experience. I appreciate the service

The shower did not work properly. The diverter did not work. This caused discomfort right before check-out.