La Quinta Inn by Wyndham Austin North

Nice receptionist

The photos are not what they seem. We specifically requested a pool when searching. It was drained. The breakfast only offered a maximum of 4 items. The typical waffle maker , toast , cold boiled eggs & cereal. The microwave in that area was filthy dirty. Laundry services weren’t available. Room services did not clean our room even after requesting. We stayed 3 nights & they just gave us more towels. Being by the freeway made it accessible to a lot of activities. But I wouldn’t stay again. You pay for amenities that aren’t available.

I had a total on 5 rooms neither were cleaned during our 7 night stay. Just excuses after excuses.

Pleasant

Terrible experience, there was mold in the bathroom, room smells bad, pool doesn’t work and very poor service.

Nothing it was horrible Dirty and they had roaches

Run down property - certainly not up to La Quinta standards. NO breakfast whatsoever. Indifferent staff

Very poorly maintained. Unclean and unhygienic place to stay. Surprised to see La Quinta Inn maintained so badly. Unclean and unhygienic, dirty carpets, unclean breakfast area. Front desk staff careless response.

Misleading Gross

Should have known from the torn up hotel sign outside to stay away but the rusty waffle maker might just be a health hazard.

Exceptional

The thing that caused me to rate the stay as 3 stars instead of 4 or 5 is that after I ate a few things from what was left of the breakfast they gave out was that is saw a dead "pest" mixed in with the mini-muffins. I informed the staff doing clean up (because it was around 9:30 and they end breakfast at that time at that property) and their reaction was an unconcerned sounding, "wow." The sad thing is that I hadn't noticed the dead pest until I had already had a few pieces of toast. With me not taking a picture it's just my word, but hopefully no one gets sick from that or something else dealing with uncleanliness. That or more that might've seen something similar voice the issue with proof so that the property can work on addressing the issue.

Very good

Exceptional

Nothing Everything was bad experience, the hotel staff was rude and the room was very dirty smelled like urine. There were stains on the walls, curtains, floor and bed. It was poor condition and the hotel itself smelled very bad and moldy. I told the hotel staff and they told me the building is old, I ended up me and my family went to another hotel to stay because my daughter had graduation and the room was not appropriate for her to get dressed. I recommend no one stay here.

I like that it’s in the middle of everything I had to go That I have not received my security deposit for a nearly a month now

Breakfast was amazing, the location was awesome The first one was fine the second room needed work tub was it really clean slow drainage my party couldn't use it they had to use our bedroom bathroom and the toilet was closed and we had to unclog it ourselves

Room was humid. Came down at 8 for breakfast and everything was completely empty. Pool was drained. Bed was comfortable. Room was clean. Staff was friendly.

The folks working were nice breakfast was fantastic Kinda dirty carpets and slow elevators

DEMAND A REFUND, WE DID NOT STAY THERE!!! The hotel was closed. Homeless people were roaming the lot and appeared to occupy the building. Broken down cars were in the lot and one was in front of the door. The A/C units werre missing in most of the rooms and plywood covered the hole.