Country Inn & Suites by Radisson, Augusta at I-20, GA

The property had an odor throughout the building. There were stains on the carpet and furniture. There gnats flying in the room. The following morning killed a roach in the bathroom. The original room reserved was not available. According to staff it was not able to be occupied. The pool was also not in service. Would not stay at the property again. The only positive is the location is conveniently located near restaurants and the expressway.

The property is very dirty. I could not get towels for the three days. I was there. I had to actually take some pool towels and then we went to the pool the next day all the towels were not stocked. The floors were very wet trash is all around the property the toilet was leak leaking I also have a video that’s too long to post of how trashy the property was trash all around just dumped everywhere no one would clean it up came out to my car which I don’t care if it was a a Corsica, but I definitely didn’t want all that trash around my Porsche

The location was centered around the areas I needed to go to work as well as being close to South Carolina. I didn’t like finding a lot of hair in the bathtub (I conducted my own cleaning), there’s a bathtub but you cannot take bath only a shower due to not having access to close up the bathtub. I didn’t like the pool area it is very unkept. I despised having someone come into my room, moving my items around when I kept the Do Not Disturb sign on my door and they disregarded and came in. Furthermore, the signs in the room clearly states if you want your room clean or need anything call the front desk!!

I wasn't clean, and our room was given away the first night. But I was still charged full price!

Clean, convenient to Augusta National, close to interstate

The staff was friendly, it’s near food that’s walking distance. Clean rooms but the smell wasn’t the best. It smelled like feet on the 3rd floor and the ac unit is old so it’s either too cold or too muggy. It’s best to get a room on the first fooor. They tend to those rooms better and we stayed on both floors

I loved everything about it.

Mattress was a little stiff. Besides that, everything was great.

The girl on 2nd shift was very friendly

Rooms are clean and staff is friendly

The staff is great and the rooms are clean a comfy my daughter loves the pool

This property didn’t answer a single phone call and I had called least 6 different times to try and see why I was charged for a stay that’s told me pay at property This property didn’t answer a single phone call and I had called least 6 different times to try and see why I was charged for a stay that’s told me pay at property

? ????'? ???? ??? ????? ?? ??? ??????. ???? ?? ??? ????????? ???????? ?? ?? ??????. ????????? ????? ?? ???? ???? ?????????

Their entry door to the lobby did not lock at night, therefore once I checked out of my room at 5am to get on the road to my final destination, I walked my service dog and then I had to use the restroom, but their bathrooms were locked till management would get there because of them not wanting non customers using their facilities coming off the street!!!

Pool was dirty and the employee caught an attitude when I was trying to inform her about it. The pool and the breakfast

LaShawn was amazing! Thank youuuuuuu for such great customer service! We flew in from Madison Wisconsin, and I definitely felt welcomed and comfortable. I love the soft baked cookies at the front desk, great snack! The first room we had smelled like mildew! Yuck!!! But Miss LaShawn took great care of us! Thank youuuuuuu Hun.

It was a great place to stay No complaints

I enjoyed my stay. The hotel was clean and the staff were friendly. Texas Roadhouse was next to the hotel which was a plus because we could walk there without driving there. We were close to the stores and restaurants.

This was an impromptu trip. Hotel was very convenient. Room was clean amd iy was very quiet. Family stayed on the 3rd floor. Breakfast was ok. Not much of a variety.

Customer service