Hyatt Place Dallas/Arlington

Would stay there again.

Room was extremely comfortable. Honey and spacious.

The room smell damp and mildew.

Several maintenance and comfort issues affected our experience. The television was not working properly, and the available programming was very limited. The vanity sink did not have hot water, and there were no convenient power outlets accessible from the desk area. The bathroom layout was extremely cramped. The toliet and shower are was so small that I had to stand in the shower to open and close the door from the inside. In addition housekeeping failed to replenish the coffee supplies for our second night. We were also disappointed with the food and beverage offerings. The hotel staff advertised a happy hour, but after ordering drinks we learned that only a very limited selection qualified for the promotion. The resturant menu was already limited and when we attempted to order one of the few items that appealed to us, we were informed that it was not available. Overall there were too many service, maintenance, and hospitality shortcomings for the price that we paid. Unfortunately, we would not choose to stay here again.

Great place

Location was great

The suites were roomy and perfect for us!!! The elevator was broke

I great hotel for the star rating it has,

A very nice property, clean and right next to Six Flags Park, Globe Life baseball field and Texas Cowboys Stadium. Well staffed, very friendly, excellent breakfast with hot food items and a small bar. Friendly cleaning staff as well.

Very nice and convenient spot was right by all attractions. Everything was great

Toilet Flusher needs replacement , it was loose inside Tank .

Salad for dinner was over priced

Everything was wonderful I will be staying again when I’m in the area

My first room was extremely muggy and humid. They moved my room. That one had a high pitched electronic tone throughout the whole room. They moved me again. The next room had ants. The last room was ok but nothing is new and pretty. The fixtures are old, not everything works, its overall gross.

Had a great experience.(Mr Rain was fantastic). Great help not just with myself with everybody that came through that door , sat in the lobby about 45 minutes and he was helpful with everybody.

Pleasant

Everything was excellent accept when we went to check in we waited almost 30 minutes for any staff to arrive to the front desk.

N/A Terrible customer service. Some “Night Auditor” called us and told us they cancelled our room and didn’t have any rooms available. That’s fine, but after that proceeded to be very rude and rush us off the phone telling us “Bye we have no more rooms!” Very very rude. Puts a very bad taste in our mouth about the property if people like the “night auditor” works there.

Receptionist Rain is excellent!

Exceptional