Hyatt Place Anchorage Midtown

Prices are very steep in Anchorage in the summer and we understand....however, the sheets were extremely thin....top sheet had cuts in the shape of an "L". I really expected to have better linens for Hyatt. The linens have long since seen better days, being extremely thin says they were thin from the start. Over $1,000.00 for 2 rooms one night...I think they could do a lot better.

Staff and breakfast were amazing. Beds comfortable. Only complaint is their housekeepers might be overworked or undertrained as the floor was not vacuumed and there was an old jelly stain on the wall. Bathroom was immaculate on the other hand and beds super comfy.

Good

Spacious & comfortable rooms. The staff were very friendly & accommodating. Free shuttle to airport was great!

Short car ride from airport. In the midtown section. Heat/AC thermostat control not straightforward or easy to read, instructions should be printed. I was cold for a while.

Convenient airport location, friendly check-in staff We had one thing after another go wrong with our stay... Nothing on its own was terrible, but when you add it all together--it adds up to a bummer of a stay. 1) I'm IN the shower and discover there is no body wash or shampoo, the containers are empty 2) my husband asks staff for those items and he is told they were on the way 3) the body wash and shampoo never show up so I call the front desk 4) I'm put on hold and after 5 minutes of waiting to speak to the front desk, I eventually hang up and have to call back again. 5) our ice bucket was dirty and missing the liner and lid 6) we go to put our kids to bed and discover there is no bedding to the pull-out so again, we have to go to the front desk and request this (this is at midnight, we are TIRED) 7) the coffee maker in our room is broken. 8)the hotel restaurant was out of commission because the cook called in (that happens... But no back-up in place??) We spent a lot of money on this room ($950+ for two nights) I feel like with that much money, everything should flow smoothly... It did not. We spent a lot of our time correcting these room issues. My friend that I traveled with suggested I join the rewards program, but I don't intend to stay at another Hyatt after this experience.

Very accommodating and friendly staff

Exceptional

Pool and spa and size of rooms Very very loud air incisions in room. Poor breakfast

Exceptional

Not in an area that is close to much. Breakfast wasn’t very good. Transportation to and from airport was basically nonexistent. Pictures from website aren’t what you’re getting

Exceptional

Really liked the breakfast and the people are very accommodating but the cleaning staff both inside our room and out need to step it up. They're was a used diaper in our closet and puke outside the building on the way to our car.

Exceptional

Breakfast quality was terrible and not up to Hyatt Place standards. You will get a better breakfast at a Super 8. Stale, overcooked synthetic eggs with undercooked sausage and not much else. There are plenty of other hotel options in the area, so I would avoid this property.

Nice place to stay. We had a nice breakfast there every day. Staff were friendly and helpful.

Exceptional

We had an excellent experience. Staff was friendly, breakfast was yummy. Room was clean and bed comfortable.

Exceptional

must I?