Embassy Suites by Hilton Anchorage

A great place to stay

Great place and made-to-order omelets for breakfast were perfect, haven't had that at any other place we have stayed. Managers social hour(drinks/snacks), were a great addition. Highly recommend.

Hot tub Great breakfast Awesome

Staff were very nice and helpful. Breakfast was as good as any restaurant. Rooms by road are noisy, thought the windows were open. Evening “reception” was lackluster at best. Pool and hot tub were clean.

Breakfast could be open longer in weekends

Hotel was beautiful and pool was super fun

Staff

Exceptional

Very comfortable bed and quiet room, gave us the good nights sleep we desperately needed after two days of continuous travel.

Nice Hotel and atmosphere. Enjoyed the pool and hot tub.

Really nice pool and hot tub. Great breakfast!

The staff were excellent, great food!

The shower had a zin pack left on the shower floor and hair on the shower shelf. Kids running down hallways until after 11pm. Person above us partying until 4:30am. Music was blarring so loud floor was shaking until after 11pm. Awful stay

Superior room and service, including the breakfast!

The staff was super friendly, and their breakfast offered more than I expected. They had a clean gym with all the equipment we needed. We used their clean pool and hot tub the first night, but they shut them down the second because of high chlorine content. That was disappointing for our young one because it was half the reason we booked with Embassy. Other than that, the stay was comfortable. They could increase their level of detailed cleaning, though. We found a baby sock under the curtains, and the door jams, cupboards, and walls could have been wiped down. Other than that, the beds and linens were clean and comfortable, and it was nice and quiet. We will stay again in the future.

I love the room. It's clean

Exceptional

The room was spacious the front desk agent was wonderful , kind and very knowledgeable. The free breakfast was fantastic I was made a wonderful omelette ,there were many wonderful breakfast items to choose from . Beautiful common spaces .

Everything was excellent.

The night crew running the lobby made up rules that did not actually apply per their policies and procedures. My family and I were badgered by the staff for almost 3 hours about some made up rules that did not actually apply to what the staff were trying to get me and my family to do. They then tried to push a waiver form on me. They wanted me to sign a form saying that I as a catering company take on the responsibility of all outside food brought into the facility. I refused to sign the form. There were four staff members who harassed me and my family for over 3 hours. While we dined and drank from their bar in their lobby. I am extremely disappointed with the stay. And to top all of this off, it created one of the most humiliating situations for us because we were there with our daughters all star cheer team. So fellow parents and many children were subjected to this inappropriate situation.