La Quinta Inn & Suites by Wyndham Allen at The Village

The staff and linens were great. The room was very musty and warm when we arrived. We tried to enjoy the pool. The exterior door to it was broken and stuck open. All but one of the loungers were broken and the pool was not clean. Ashley at the front desk offered to move us to a premium room at no charge but it smelled worse and was also hot. We returned in the evening and the room was cooler. The night was ok and quiet but overall not a great experience.

The hotel was conveniently located for the educational site we were visiting. The very young desk clerk was pleasant but slow during check in. The desk clerk did know the password to the business computer in the lobby and the general password didn't work on it. There are no towel bars in the bathroom. There are no drawers in the room. No additional clothes hangers nor another suitcase rack were available. Housekeeping was sporadic during our 5-day visit. Breakfast was monotonous but convenient. The lady working the breakfast room was pleasant and the room is large. The couches along the wall need shampooing.

Great place for the cost. Clean, friendly staff, good breakfast & workout room. Pet friendly. Would stay again! :)

Good breakfast but not the cleanest place. Elevator ceiling was half missing and our air conditioner unit was dripping water. Room was a funky smell. Staff was friendly!

Air conditioning inside the rooms and in the hall smells bad. AC Inside the room has mold on a blades. Probably old

Dirty chair in middle of room. Sheets were dirty. Case of water bottles opened and on counter. Desk staff was very nice and tried to fix the situation, but the next room they put us in had a roach walking across the bathroom floor. We will not be returning.

Nice friendly staff- easy check in. Clean room. Great stay for the pricing.

Excellent location close to stores and restaurants. Clean rooms, good breakfast, adequate parking and very nicestaff

The breakfast was good. The toilet would not flush, asked for it to be repaired, DID NOT HAPPEN WHILE WE WERE THERE! Towel hooks broken. Overall very unsatisfactory for the price!

Good price for the offering, room was spacious and clean. There is a small pool with a spa. Unfortunately we left some swimsuits behind in our bathroom and the staff were nearly impossible to get ahold of, and then both rude and dismissive of the issue. They claimed they were not on our room, when I know for a fact they are. I hope whomever on staff that helped themselves enjoys my three children’s swimsuits. :(

VERY SATISFIED WITH OUR ROOM.

Good

Proximity to our baseball tournament and lots of places to eat and shop! The not daily housekeeping. Housekeeping had to be requested 24 hours in advance. Ice maker did not work on our floor.

Exceptional

Staff wasn’t overly helpful due to me booking by a third party

Exceptional

Very good

My AC didn't work. Fridge didn't work, I didn't book a handicap room yet I was given one. Shower nozzle sprayed water out on the sink so all my personal belongings were soaked. Overall the experience was horrible. I told the front desk about my issues they just down played it. Asked if I could switch rooms, wasn't an option. I travel work often and the location was great but other than that it wasn't a good stay. I most definitely wont be staying here again.

Conveniently near the freeway. Had breakfast included. Had a pool area. Air conditioning didn’t go down cool enough past 75.

The room was really humid even with the AC running