Springhill Suites by Marriott Alexandria Old Town/Southwest

Property was very nice, larger TV would definitely be appreciated.

We chose this hotel specifically for the location as it was near our family. It’s not an upscale five star hotel but it was still very nice and we felt comfortable and enjoyed our stay. As with most hotels that include breakfast, it could definitely be better. It’s very convenient to hop on the bus outside the hotel to then get on the metro.

Very clean hotel. Within walking distance to Metro and dining.

Very good breakfast!

Clean, breakfast was good. Not the best welcome after a long drive.

Exceptional

Great stay

Exceptional

Passable

My "go to" hotel when in the Washington, D.C. - Alexandria, VA region.

I've been staying here for years whenever I have to go to my office. It's convenient, the staff are super friendly attentive and the ladies at the food bar in the mornings are great. It's been our go-to for years.

The stay was great. Very modern and up to date Hotel. On Friday the 12th, it was a lot of people and we had to wait for about 30 minutes for check in. The bathroom door wouldn’t close and had to get repaired.

My rental car was left on blocks and the wheels stolen! They still charged me for overnight parking even after the vehicle was returned to the rental location.

Exceptional

The hotel itself is very nice and well kept. We had quite a long wait at the front desk, but our room was spacious and the beds were very comfortable. Our biggest complaint is that our toilet room (separate from the shower) continuously gave off a sulfur smell into our room. It was very strong after we came back from dinner and being out for the evening.

Clean room

Low water pressure in shower.

Location

no towels in room charges on my credit card

I feel this particular property has declined a bit. We stayed 3 nights. Room was never cleaned. We put towels in hallway as directed - they were not replaced. Had no towels at all, try calling front desk they don’t answer. Had to go there at 10pm after a long day to ask for some. The lighting in the room and bathrooms are entirely too dim. Breakfast is not how I remembered it in the past, but there are just sooo many people with all the school trips I guess they do their best. I just feel that housekeeping could have gone into my room to at least give us new towels since they clearly picked up the ones we left outside the door, yet they didn’t and never came in once to even empty waste baskets.