Best Western Plus Alexandria / Fort Belvoir

rooms were comfortable and clean. it appears there is some renovation on some additional rooms.

Staff was friendly and courteous

The staff was very welcoming and attentive. I could tell the bathroom was newly renovated. The price for the stay was pretty fair. The water pressure in the shower was extremely low so I had to stand right under the shower head. I reserved a king room, but the hotel didn’t have and king size pillows, they didn’t even have standard size pillows. The only pillows available were small decorative sized square pillows. There was also loud construction happening on the hotel.

Very good

Breakfast

lots of constuction

Staff was kind, breakfast was pretty good and convenient, and didn't have any issues with our stay.

Great place

room was not done and we had to get another room. wanted to ask how to cancel my room for the 15 not helpful

Very old property, with extremely rude front desk personnel. One of the elevators did not work. My reservation was confirmed by Orbitz but when I checked in at 10 PM they said they were sold out and that my reservation was not there. Magically, after Orbitz tried to contact them they made one room available but only if I first cancelled with Orbitz and then booked and payed directly with them. Ice machine broken too.

I won't stay there again, The fridge in the room never worked, and the bottom sheets on the King bed did not fit (and I informed the front desk the first morning about both of these issues - nothing changed). I never could get ice out of the ice machine on the 3rd floor, the carpet in our room was damp, and one elevator was not working (out of 2 elevators). Also, the carpet in the halls had large stains. I'll go back to this area, but I'll stay somewhere else next time.

Pleasant

Never again. Room was not very clean. Mirror hanging off wall. Cords and hole in the wall. Saw a roach in the lobby. Carpet in hallway not vacuumed. Saw bug in bed. The only plus was that we were able to check in super early after driving all night. Shoutout to the young man with the glasses that works overnight. He is an asset to the company and should be promoted.

Good

Our room had a very bad odor. The chair arm was broken. I asked for a different one. Went out for a few hours. Came back. Was told that there weren’t any. I asked if the motel was full, and if not, they could switch one out. The young lady got one out of a possible storage room. It was very dirty. She didn’t clean it. That arm was not safe either - screw was coming out. I think all chairs need replaced.

Disappointing

Exceptional

Clean room, great shower, decent breakfast. All I could ask for.

The upside was the breakfast..4.5 stars. Nicely cleaned and continuously cleaned room and counter areas. The buffet selection was very good, tasty and kept well supplied. Suggestion that the hotel place signage directing folks to the breakfast room in and off the elevators. Spruce up the hallway entranceway.

Bathroom door was dirty. Stopper behind door was broken and bathroom bulb was flashing. Lobby smelled like cigarettes which gave a bad first impression.