SpringHill Suites by Marriott Dallas Addison/Quorum Drive

Clean and well kept. The rooms were nice. Wish there was better lighting though in the bathroom/vanity area for women who need to do hair and makeup.

When we were getting our kids ready for bed we found pills under the couch. The bathroom was filthy and the shower was not functioning properly. The staff at the front desk were very nice though they gave us our first night free when I called about the pills and asked no questions the next morning when I told them to cancel the rest of our stay.

The room was ok the cleaning is average. They could clean it way better. The shower is dripping. The light near the working table is poor.

Staff was super helpful. Will definitely stay again

Very clean hotel great breakfast and friendly staff

Really good stay. Clean and walking distance to a few places

The worst part is the one television setup for the both rooms. Is is definitely too small and to low for more than one person laying in the bed. The breakfast menu need to be thrown in the trash and revamp.

There was some kind of debris inside the coffee maker so I didn’t use it. AC was loud. Room is a bit outdated. Coffee and tea service in the lobby was nice. Free breakfast was also a plus.

We have enjoyed our stay…

The breakfast needs to be more kid friendly. Needs cereal and waffles. The pool wasn’t available.

Superb

Great breakfast and super nice staff

Overal not bad, but not 5 star

The breakfast was good. The location was perfect. Pool was unavailable. "Under construction" Booking was not as advertised. Only 1 pull out sofa not 2 like the listing said! No door or privacy to king size bed partition. Toilet broke and we couldn't flush it the entire time we were there and staff never told us it couldn't be fixed nor did they fix it. When I asked for a discount I found out they were charging me $10/day to park at the hotel!!! This was never told to me when I picked up my room key that I'd be charged for parking. Their discount was me not paying for parking which is bs. They only took $40 off. I was rooming with my 3 autistic children and having to stick your hand in the toilet and manually flush it the entire weekend was not fun.

Staff very friendly

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Location was good, Addison is a cute gem. The staff was immensely helpful, kind & always courteous and professional.

You should not be part of a sports tournament stay and play without functioning washer and dryers! They’re crucial for ease of guest during these events

Exceptional

The breakfast buffet was good and we liked how the checkout was at 12.