Sleep Inn & Suites Abilene Near University

Staff were great, breakfast was decent, property was a little run down but not bad for the price. Definitely would rate it middle of the road type hotel. If you set your expectations right it works for a trip that you will be out of the room more than in it.

Very outdated property. Carpet in the hallway was bunched up and not smooth. TV didn’t work and the wifi was very weak and not consistent. Just overall not impressed.

It was advertised that they were pet friendly on Hotels.com. When we showed up, they said that was no longer valid. I showed them the Google results which also said pet friendly. They said they should probably work on that. Non-responsive non-sensitive to the dilemma they put us in. I would never recommend this hotel because who knows what other things are incorrect whether they're offering.

The tv in my room had no sound, not muted just couldn’t get sound. Vending machine for drinks didn’t work. The ac in my room only had 2 settings, freezer or off. I know they were having a planned power outage in the morning but the lady at the front desk said they would have breakfast which they did not. Could have put out some bagels or anything really but all they had was an empty pot of coffee. Paid 200 for literally a bed. 0 stars.

It was really close to where we needed to be the next morning. The breakfast was good!! It was kind of run down. Looked like it hasn’t been updated much.

Our stay there was perfect. Beds comfortable staff very nice and welcoming. Hot breakfast was great also.

Clean and quiet room.

Pool wasn’t open for stay. They didn’t have extra bedding for pull out couch or pillows. Tub was rusted

Close to where I needed to get to

I really had a great stay. There was not one thing that I would change. I just thought the price I paid was a little much for the area and the value of the breakfast. But everything about my stay with the staff and the cleaninesses was great.

Amazing staff, nice clean room, comfy beds, nice hot breakfast, quiet and peaceful! Everything was amazing

Great location Small parking lot

Close to abilene convention center. I was given a handicap room despite reserving a month in advanced.

Superb

Exceptional

The staff was friendly and the room seemed alright, just a few cosmetic issues, but when we woke up in the morning there was a cockroach on the desk in our room. I told the employee while checking out, and she was shocked and apologetic, but when there's one there's usually more.

It was quiet. It wasn't enough towels and they nee a serious upgrade. The ironing board pad was awful. The showers too hot and I couldn't control temperature. They really need new carpet. Breakfast was good but the juice machine turned off at 8:50am and water only came out and the staff just sit there with her phone on speaker talking the whole time. Staff need to be trained on customer service skills

I get my best sleep here in the times I’ve stayed! The staff is very helpful and friendly

Pleasant

great place to stay for a short vacation. desk staff was great and helpful!